Disability & Mental Health
Plan around participant goals, manage incidents, and streamline progress notes — with NDIS funding rules and Quality & Safeguards requirements enforced at every step.
Manage client services, budgets, and care workers while staying ahead of the new Support at Home program.
Support at Home reform, and independence.
Manual care worker scheduling
Coordinating care worker rosters against client schedules is done manually, creating gaps and missed visits.
Complex Support at Home compliance
Adapting to the new Support at Home program while maintaining current operations stretches every team.
Fragmented client communication
Clients, families, and care managers use different channels, making it impossible to maintain a unified record.
No real-time visibility of service budgets
Budget tracking is done in spreadsheets, leading to overspend, underspend, and funding disputes.
Paper-based progress notes and reporting
Care workers complete paper notes in the field that are entered manually — late, lost, or incomplete.
Difficulty demonstrating consumer-directed care
Proving that care plans genuinely reflect client goals and preferences is difficult without structured records.
Purpose-built for support at home providers — every capability is engineered to remove friction from frontline service delivery.
Everything a home care provider needs to manage packages, schedule workers, and stay compliant.
Manage Home Care Packages, Support at Home registrations, and client profiles from a single record.
Match care workers to client visits based on skills, location, availability, and compliance status.
Track funding balances in real time against approved budgets, with alerts before overspend occurs.
Mobile-first progress notes for care workers in the field, with automated compliance reporting.
Pre-configured workflows for the new Support at Home program, including classification and contribution management.
Give clients and families visibility of their care plan, scheduled visits, and funding usage.
Pre-configured for the new Support at Home program requirements
Tracks funding budgets in real time with overspend alerts
Mobile-first for care workers completing visits in the field
Automates compliance reporting to reduce month-end burden
Supports both self-directed and provider-managed care models
Demonstrates person-centred care with structured goal records
GPS-verified service delivery for transparent billing
Care partner and family portal for shared visibility

Company Size
300+
Industry
Local Government
We've moved from reactive to proactive compliance. Every inspection now, the auditors comment on how thorough our records are. That wasn't possible before Sognos.
Claire Donovan
Service Delivery Manager, Penrith City Council
Schedule a 45-minute call to see how Sognos can unify your operations and boost efficiency.

0%
Reduction in Scheduling Time
0×
Faster Compliance Reporting
0%
Quality Standard Compliance
Support at Home reform, and independence.
Choose the right edition for your service type and funding model.