Sognos
Industries/Facilities Management

Field operations that run on time

Sognos helps facilities management organisations dispatch field teams, track SLA performance, and deliver consistently — across every client and site.

The challenge

What makes Facilities Management hard to run

Dispatch field teams efficiently, manage SLAs, and maintain visibility across sites and clients.

1

SLA compliance is non-negotiable

Missed response windows, incomplete jobs, and unverified attendance create contract risk and erode client trust.

2

Field visibility is limited

Operations managers work from yesterday's data. Real-time job status, worker location, and completion rates are guesswork.

3

Scheduling at scale is manual

Coordinating hundreds of field workers across clients, sites, and shift patterns is a time-consuming process that breaks under pressure.

How Sognos helps

Purpose-built for Facilities Management

Keep operations moving with connected facilities management solutions built on Dynamics 365.

Connected field operations

Manage jobs, assets, workers and service requests in one platform with Dynamics 365.

Real-time operational visibility

Track job status, workforce activity and service delivery as work happens.

Smarter scheduling and dispatch

Optimise schedules automatically based on availability, workload and travel time.

Mobile-first workforce management

Give field teams access to jobs, updates and reporting from anywhere.

Compliance and audit readiness

Capture field activity, inspections and service records in real time.

Built on Microsoft Dynamics 365

Connect field service, customer service, reporting and operations across Microsoft.

Products

What Sognos deploys in Facilities Management

Book a Demo

Schedule a 45-minute call to see how Sognos can unify your operations and boost efficiency.

Choose a date

May 2026

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Reduction in Scheduling Time

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Faster Compliance Reporting

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Quality Standard Compliance