Gentari Solar Australia: End-to-End Asset Management with Microsoft Dynamics 365 Field Service
“Dynamics 365 Field Service has not disappointed us in any of our key requirements. It has been over a year for us to use the system and the techs love it, and so do we.”
Gentari Solar Australia, formerly known as Wirsol Energy, is a clean energy leader focused on accelerating the transition to net zero. Across Australia, Gentari owns and operates large-scale solar farms, managing over 10,000 individual assets spread across multiple sites. With a mix of in-house technicians and subcontractor teams, Gentari required a modern platform to track preventive maintenance, streamline workflows, and provide real-time field visibility.
The Challenge
- Full asset history visibility needed for each component
- Automated maintenance scheduling required to reduce manual admin
- Mobile-friendly tools needed for technicians across remote sites
- A single platform required to replace manual processes and disconnected systems
The Solution
Partnering with Sognos, Gentari implemented Microsoft Dynamics 365 Field Service — delivering a connected, end-to-end platform that:
- Centralises asset records and service histories
- Automates preventive maintenance routines
- Enables real-time data capture via mobile devices
- Improves scheduling efficiency and operational oversight
The Results
- Improved efficiency through automation of routine maintenance tasks
- Higher technician satisfaction, with easy-to-use mobile tools in the field
- Complete operational visibility from asset record to service history
- Better decision-making with data captured in real time
Looking Ahead
With Sognos as their strategic technology partner, Gentari continues to expand the capabilities of their Dynamics 365 platform — replacing legacy systems, improving workflows, and unlocking new opportunities for innovation in renewable energy operations.